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Privacy Policy

  • Privacy Policy

Privacy Policy


1. Data Controller

The data controller is:

Plum Plum Creations di Arianna Sautariello
Sestiere Cannaregio 2681
30121 Venezia (Italia)
P.IVA 04351720273
Email: info@plumplumcreations.com


2. Types of data collected

The website may collect the following categories of personal data:

a) Data voluntarily provided by the user

When you fill out a contact form or make a purchase:

    • Name

    • Email

    • Message content

    • Data required for shipping and invoicing (address, etc.)

b) Data collected automatically

During navigation, the following data may be collected:

    • IP Address

    • Technical browser data

    • Browsing information

These data are used exclusively for the proper functioning of the website and for security purposes.


3. Purpose of data processing

Personal data are processed for the following purposes:

    • To respond to requests sent through forms or email

    • To manage online orders and purchases

    • To process shipments

    • To comply with legal and tax obligations

    • To ensure the proper functioning of the website


4. Legal basis

The processing is based on:

    • Performance of a contract (purchase of products)

    • User consent (contact forms)

    • Legal obligations (tax and administrative purposes)


5. Methods of processing

Data are processed lawfully, fairly, and transparently, using IT and organizational tools appropriate to ensure their security.


6. Data retention

Data are retained:

    • For the time necessary to respond to requests

    • For the period required by tax regulations (for orders)

    • Until the user requests deletion


7. Data sharing

Data may be shared with:

Technical services

      • Website hosting (Italy)

    Payments

        • PayPal, for online payment processing

      Shipping

          • Poste Italiane, for order delivery

        Data is shared only to the extent necessary for the provision of the service.


        8. Cookies

        The website uses technical cookies necessary for its operation.

        Any third-party cookies will be managed through a dedicated cookie banner (CookieYes) upon publication online.

        For more information, please refer to the Cookie Policy.


        9. User rights

        The user may exercise the following rights:

            • Access to their personal data

            • Correction or update of their data

            • Deletion of their data

            • Restriction of processing

            • Objection to processing

            • Data portability

          Requests may be sent to:
          info@plumplumcreations.com


          10. Complaints

          The user has the right to lodge a complaint with the Italian Data Protection Authority:
          https://www.garanteprivacy.it


          11. Changes

          This privacy policy may be updated over time. Users are advised to review it periodically.